Head of Product Success (Media)

We are building Protege to solve the biggest unmet need in AI — getting access to the right training data. The role of Head of Product Success (Media) is responsible for ensuring that what we sell is delivered—on time, at quality, and at scale—by leading a team of Operations Managers and building the systems that support reliable execution.

Requirements

• 7+ years of experience in operations, customer success, deal operations, sales fulfillment, chief of staff, or client delivery roles—ideally in media, AI, or tech
• Proven experience managing teams and complex, multi-stakeholder projects
• Strong operational instincts—you can design systems, not just run them
• Excellent communication and stakeholder management skills
• Comfort operating in fast-moving, ambiguous environments