Customer Care Technician (German speaker)
PrometheanWrocław, Lower Silesian Voivodeship, Poland
Posted November 10, 2025
86800 - 129900 PLN year
Full Time
About the Company
Promethean is a global leader in edtech, passionate about four key areas where they can make a difference: growing access to technology for underserved communities, encouraging employees to take an active role in improving the world, promoting diversity and inclusion, and reducing their carbon footprint.
Job Description
Join our multilingual Support Team and assist our customers in making the most of Promethean’s innovative technology. As a Customer Care Technician, you'll handle technical queries, provide expert guidance, and make sure every issue is resolved efficiently and professionally.
Requirements
- 2–3+ years of experience in a technical support or helpdesk role
- Solid understanding of computer systems and operating environments
- Excellent communication, organization, and problem-solving skills
- Proven ability to deliver exceptional customer experience
- Fluent German and English
Benefits
- MultiSport Card
- Private Medical Insurance with Dental/Vision Coverage
- Birthday day off
- Multicultural day off
- Two Volunteering Days
- Well-Being Programs
- Reward and Recognition Program
- Fruity Tuesdays
