Clinical Coordinator

The Clinical Coordinator supports the Director of Social Services and Team Leaders in the supervision of the Social Services Team and ensures that all policies and protocols are being followed by the staff in the delivery of services to the clients.

Requirements

• Completed and reviews client intake forms regularly for accuracy and complete additional paperwork needed for the completion of case management intakes
• Audit client charts weekly to ensure adherence to regulatory standards of service quality
• Train new Case Managers on the composition of a client chart
• Manage the documentation of critical incidents and keep a log of the updates
• Participate in incident reporting committees and team meetings to determine annual goals
• Participate in the facilitation of the Partners for Permanency case conferences and High Risk Interdisciplinary meetings
• Update caseload breakdowns and assign new clients to Case Managers
• Organize and maintain up to date spreadsheets to track progress and updates related to performance measurements
• Provide feedback to the 59th Street shelter program on their adherence to organizational and regulatory standards of service quality, documentation quality, and compliance requirements
• Complete data analysis compiled of information retrieved from the Client Profile to determine trends and areas for improvement
• Absorb partial responsibility of the Director of Social Services in their absence
• Performs other duties as assigned by the Director of Social Services and/or Program Director

Benefits

• Comprehensive health insurance
• Retirement plan
• Paid time off
• Other benefits