Privia Health is seeking an Operations Consultant I to manage a portfolio of clinically integrated multi-specialty practices and drive overall performance results. The role involves direct management of practices, strategic planning, and execution, as well as tracking and managing metrics and goals related to finance, revenue cycle, productivity, and customer experience.
Requirements
- Manage and own a portfolio of partner physician practices
- Serve as point of contact for portfolio care centers and provide routine and regular updates
- Partner with physicians owners and focus on strategic planning & execution
- Track and manage metrics and goals related to finance, revenue cycle, productivity, clinical performance, value-based care and customer experience
- Review data, share best practices and coach Care Center teams on strategies to succeed in value-based care agreements with payers
- Drive growth and operational improvement to a portfolio of physician practices
- Facilitate, in coordination with each Care Center, the development and implementation of action plans designed to meet the Care Centers’ strategic plans and key performance initiatives as set by the medical group
- Mentor and coach practice administrators, in the management of their physician practice
- Engage company resources, as necessary, to meet the needs of the Care Center, serving as the project coordinator to ensure timely completion and delivery of requested deliverables
- Manage expectations with Care Centers as they relate to timeframes and service delivery
- Assist in the development and execution of strategies aimed at driving growth, performance and revenue
- Evaluate practice operations and offer strategic and constructive feedback for the benefit of the physician practice
- Maintain current knowledge of relevant health care topics and share information as appropriate
- Develop and maintain expert-level knowledge in key software platforms such as athenaHealth’s. Performance Management System and electronic health record
- Provide top-notch customer service to physician practices to ensure issues are resolved and clients are satisfied
- Ensure that operations are conducted in accordance with applicable accreditation, statutory and regulatory requirements
- Aide in the transition of the physician practice from Fee-For-Service to the future Risk-based world of healthcare reimbursement
- Roll out and communicate new Privia initiatives
- Serve as an effective leader, offering constructive feedback and coaching to Associate Consultants and other MSO based teams with the constant goal of driving Care Center performance and service
- Provide oversight, coaching and mentoring to assigned Performance Associates
Benefits
- Medical, dental, vision, life, and pet insurance
- 401K
- Paid time off
- Wellness programs
