Client Solutions Specialist
PrismHRNoida, Uttar Pradesh, India
Posted November 5, 2025
Full Time
About the Company
PrismHR is a fast-paced SaaS company providing cloud-based payroll process software and professional services.
Job Description
The Client Solutions Specialist will assist clients, providing them with innovative solutions and unparalleled services.
Requirements
- Analyze client configuration requests and design customized solutions
- Implement customized product systems
- Provide timely and effective responses to client inquiries
- Manage incoming calls in a phone queue
- Regularly maintain and update project-related documents and tracking systems
- Collaborate with team members on software releases and participate in ongoing training sessions
- Lead peer training sessions and serve as a subject matter expert on software
- Build, maintain, and promote relationships with team members and peers
Benefits
- Diversity, Equity and Inclusion Program
- Equal Opportunity and Affirmative Action Employer
- Reasonable accommodation for qualified individuals with disabilities and disabled veterans
