Customer Service Representative - February 2026 Start - Inbound Only

Join a team that makes a difference! We're looking for friendly, motivated individuals to help support Veterans through our inbound call center. No training on President's Day (2/16).

Requirements

• Answer incoming calls and assist customers with their questions.
• Provide excellent service with a positive approach.
• Document call details in our systems.
• Solve problems and help customers find solutions.
• Work with a variety of people and build positive relationships.
• Stay up-to-date on our processes and procedures.
• High school diploma or GED.
• Great communication skills and a desire to help others.
• Attention to detail and reliability.
• Ability to adapt and work well in a team.
• Preferred 1 year of call center experience.
• General office skills and knowledge of standard office computer equipment.
• Ability to obtain and pass a VA government background check.
• Two forms of valid ID (one must be a REAL ID or U.S. passport).
• U.S. citizenship (work sponsorship not available).

Benefits

• Competitive pay: $17.20/hour + $4.77/hour (H&W up to 40 hours) = $21.97
• Full time employment with a set Schedule that will fall between 10a-9p Central Standard Time
• Comprehensive health, dental, and vision.
• Paid time off, paid sick time and paid holidays (11)
• 401(k) with employer matching
• Tuition assistance and employee support programs
• Paid training and all equipment provided
• Opportunities for advancement
• Friendly, business casual work environment