Client Services Director - Medical Communications

Accelerating Life-Changing Solutions to Global Healthcare Challenges is the vision that unites us through a shared sense of purpose, whatever the role. The Client Services Director (CSD) plays a pivotal role in the management of the agency, driving strategic account growth, financial performance and operational excellence in line with company vision and values.

Requirements

• 10+ years ‘relevant’ experience preferably in a full-service medical communications agency
• Ideally, a life sciences degree, preferably combined with a Master’s or PhD, or other relevant qualification
• Excellent interpersonal / relationship development skills – able to influence colleagues and clients, and to actively listen
• Strong team player
• Solutions-based, with complex problem-solving ability
• Visionary leadership
• Ability to motivate a workforce and lead by example, with effective management and delegation skills
• Communication and negotiation
• Presentation skills
• Understanding of a multi-faceted business operation
• Strong financial acumen
• Planning and forecasting
• Excellent organisational skills, time management and adherence to deadlines
• High attention to detail
• Extremely good written and oral communication skills (including presentation skills)

Benefits

• 33 days annual leave
• Birthday day off
• 5% pension contribution
• Private medical health insurance
• WORKsmart - allows employees to have flexibility around their start and finish time
• Hybrid working