Senior Customer Success Manager (f/m/d)

As a Senior Customer Success Manager, you will work with customers to ensure an excellent customer experience, and play a key role in the sustainable success of Predium. You will develop and implement strategies to enable customers to use our products optimally and achieve their business goals, and work closely with our product and sales teams to integrate customer feedback into product development.

Requirements

• At least 3-4 years of experience in managing customer relationships within a rapidly growing B2B software company or from consulting
• Strong communication skills and professionalism in dealing with customers
• Fluent German and English language skills
• Experience in working with customers from the real estate industry or in the field of energy consulting

Benefits

• Discounted Wellpass membership
• Subsidy for your Germany ticket and job bike
• Free snacks and drinks in the office
• 30 paid vacation days per year
• Internal and company-wide events