Customer Success Manager

Precoro is an innovative AI-powered procurement centralization and automation platform. We are looking for a Customer Success Manager who will build strong relationships with clients, confidently lead onboarding projects, and drive long-term success and growth for our B2B customers.

Requirements

• Advanced English (C1+), both written and spoken.
• Proactive approach and ownership mindset, with the ability to take initiative and drive results.
• Strong communication and problem-solving skills, with a focus on clarity and resolution.
• Empathy combined with structure, balancing a people-first attitude with goal orientation.
• High motivation, whether driven by impact, compensation, or professional growth.
• Strong expansion mindset—proactively driving renewals, identifying growth opportunities, and actively pursuing upsell and cross-sell potential.
• Comfort with challenges, viewing them as opportunities for learning and improvement.
• Ability to balance proactive and reactive approaches—effectively addressing immediate needs while anticipating future opportunities.

Benefits

• Trust-based management: No micromanagement — your ideas and initiatives are always encouraged.
• Supportive team culture: You’re not alone, our team is open, honest, and always ready to help.
• Reimbursement for professional learning: We invest in your growth through courses, lectures, and more.
• Flexible hours: We care about results, not how long you sit at your desk.
• 26 days off annually (15 vacation days + 11 public holidays)
• Medical insurance (after six months) and Unlimited sick leave without requiring a medical certificate. Your health matters most.
• Pet-friendly offices in Kyiv: Love your furry friend? Bring them along!
• Supporting Ukraine: We proudly assist the Armed Forces and contribute to projects that bring victory closer.