IT Service Desk Intern
Precision DrillingHouston, Texas, United States
Posted December 23, 2025
Internship
About the Company
Precision Drilling is a leading provider of high-performance drilling services to the oil and gas industry, offering an extensive fleet of Super Series drilling rigs supported by advanced Alpha™ technologies. The company's EverGreen™ suite of environmental solutions underscores its commitment to sustainable operations, while its comprehensive range of technical support services and skilled personnel ensure efficient, predictable results.
Job Description
The IT Service Desk Intern will gain practical experience in a dynamic IT environment, working closely with the Service Desk team to develop technical skills, enhance problem-solving abilities, and contribute to the overall efficiency of IT support operations.
Requirements
- Provide support and assistance for incoming calls, emails, and walk-by requests
- Learn to identify and prioritize user issues
- Assist in the imaging and configuration of client-facing computers
- Learn the process of setting up and deploying software
- Learn procedures for safeguarding and managing user information
- Learn the process of wiping and preparing hardware for recycling
- Follow guidelines for environmentally responsible hardware disposal
- Participate in inventory tracking and updating processes
- Learn to maintain accurate records of hardware and software assets
- Gain experience in creating, updating, and closing tickets for tracking purposes
Benefits
- Work environment where you can expect to enjoy a work-life balance that promotes personal health and well-being
- Personal development to grow your career with us based on your strengths and interests
- Networking and employee engagement events
- Career development seminars
- Afternoons off before a long weekend