Client Advisor role at Prada Las Vegas Bellagio, responsible for promoting brand philosophy and values to clients, maximizing sales, and providing excellent customer experience.
Requirements
- Place the customer at the center, creating a welcoming environment and striving to meet their every need and request.
- Capture customer data into the company CRM to develop personalized relationships and future opportunities.
- Embrace and promote the omni-channel mindset.
- Work as a team player, foster open and constructive communication, and contribute to a positive working environment.
- Welcome and serve customers providing an excellent in-store experience at all times.
- Be proactively engaged in cross-selling and maximizes sales opportunities to achieve individual sales targets and KPIs.
- Ensure to be up-to-date with fashion trends and competitors.
- Prove brand and product knowledge.
- Deal effectively with customer complaints by liaising with the line manager when necessary.
- Ensure and maintain the shop floor and visual display to high standards, complying with company operational guidelines and stock procedures.
- Contribute to ensure a high level of security and prevent product thefts.
Benefits
- Opportunity to work in a creative and international environment with motivated teams.
- Promotion of an inclusive work environment with equal opportunities for all candidates.
- Value and respect for diversity and individual characteristics.