Client Advisor, Prada Las Vegas Bellagio

Client Advisor role at Prada Las Vegas Bellagio, responsible for promoting brand philosophy and values to clients, maximizing sales, and providing excellent customer experience.

Requirements

• Place the customer at the center, creating a welcoming environment and striving to meet their every need and request.
• Capture customer data into the company CRM to develop personalized relationships and future opportunities.
• Embrace and promote the omni-channel mindset.
• Work as a team player, foster open and constructive communication, and contribute to a positive working environment.
• Welcome and serve customers providing an excellent in-store experience at all times.
• Be proactively engaged in cross-selling and maximizes sales opportunities to achieve individual sales targets and KPIs.
• Ensure to be up-to-date with fashion trends and competitors.
• Prove brand and product knowledge.
• Deal effectively with customer complaints by liaising with the line manager when necessary.
• Ensure and maintain the shop floor and visual display to high standards, complying with company operational guidelines and stock procedures.
• Contribute to ensure a high level of security and prevent product thefts.

Benefits

• Opportunity to work in a creative and international environment with motivated teams.
• Promotion of an inclusive work environment with equal opportunities for all candidates.
• Value and respect for diversity and individual characteristics.