Member Services Manager

We improve life and we’re here to serve. What you do is something special and contributes towards improving health within your community. Join our team of full time and part time staff at The Chelsea Wellness Center.

Requirements

• Provide leadership and supervision to supervisors, coordinators and associates in all managed departments.
• Promote and effectively sell memberships and all ancillary services included but not limited to personal training, massage therapy, medically-integrated programs, and nutrition services.
• Assist Center Director with daily center operations and provide leadership in the absence of the Center Director.
• Maintain knowledge of all events and activities being promoted within the center and assist with all center marketing as it relates to acquiring new memberships, member communication, promotion of ancillary services and retention.
• Represent and promote the center in the community by attending and hosting events.
• Provide regular feedback, write and conduct interim and annual performance reviews.
• Hiring and training associates in all managed departments.
• Assist with development of department operating and capital budgets annually.
• Work Manager on Duty shifts as assigned.
• Be flexible and accommodating as it relates to center hours, work schedules and scheduling appointments for prospects and members.
• Other duties as assigned.