Responsible for reviewing and maintaining operational statistics and relevant data to proactively identify trends and monitor capacity levels in the Fraud Prevention Division. Develop business intelligence tools and dashboards to support strategies, productivity, reengineering, and initiatives focused on process improvement to ensure compliance with regulatory deadlines in key processes.
Requirements
- Perform periodic validation exercises to ensure data and operational process integrity.
- Alert of changes in trends, behavior, or productivity levels. Provide solutions and drive the implementation of actionable plans.
- Ability to document and apply business requirement guidelines to team projects.
- Research and apply improved business strategies to identify and mitigate operational and technical risks within the business and look for opportunities for business improvement.
- Conducts current state assessment, opportunity assessment, cost/benefit analysis, feasibility assessment, as necessary to support management in strategic planning processes.
- Collaborates with management and stakeholders on the design, testing, implementation, and evaluation of business process changes to improve business outcomes.
- Responsible for report development, automation, and modification of existing metrics/ dashboards considered of moderate complexity.
- Develops, modifies, and distributes standard and ad hoc reports/dashboards to better understand the overall business and/or unit.
- Analyze information to identify trends, patterns, gaps, and insights using descriptive analytics.
- Develop presentations and share findings as well as recommendations.
- Manage data sources, analyze information, and make reports available to the team.
- Receives, evaluates, and responds to data-related inquiries by applying knowledge of data and business operations and obtaining information from various sources.
- Communicate complex insights to stakeholders, both verbally and in writing.
- Automates processes and reporting.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Relocation Assistance
- Health benefits
- Other benefits mentioned in the job description
