On Call Generalist & Specialty Event Services Technician - Canada

Pinnacle Live is seeking a skilled and enthusiastic On-Call Event Services Technician to assist with the floor operations, including setup, strike, and operation of technology solutions in a hotel or hospitality environment. The role focuses on delivering exceptional customer service to guests and clients, maintaining event integrity, and enhancing the event experience. The position requires a commitment to teamwork and a passion for providing top-tier hospitality.

Requirements

• Ensure all event sets and strikes are completed according to Company SOPs.
• Greet guests/clients before event and provide clear instructions.
• Follow through on all client requests.
• Review daily invoices with client and obtain client’s signature.
• Comply with all Company security and safety measures.
• Maintain accurate client event information.
• Ensure inventory is in good working order.
• Ensure any lost stolen or damaged equipment is immediately reported.
• Maintain event set and strike accuracy
• Commitment to best-in-class customer service
• Professional appearance