Global Director of Professional Services

About the Company

Phocas is a SaaS company delivering an all-in-one BI and FP&A platform built for wholesale distribution, manufacturing, and retail businesses. Today, Phocas serves 2,700 mid-market companies and 40,000 users across the US, UK, Australia, and New Zealand. Phocas has a clear mission: to make people feel good about data. And it’s working! Customers love the intuitive, self-serve platform that brings their data to life. By partnering with leading ERPs like Epicor, Infor, Sage, Kerridge, SAP, Oracle Netsuite and more, Phocas unlocks the potential of ERP data for everyone - delivering improvements at every level of the business. Our vision for our platform is as the one central, mission-critical layer above the ERP - empowering businesses with products collectively designed to deliver even greater value, insight and efficiency. For CEO and co-founder, Myles Glashier, achieving this vision is all about people. Our team of almost 300 people spans the US, UK, Australia and New Zealand. We nurture a culture based on 'Fun, Fulfilling, Forever'—a spirit that shines through in every customer interaction. We’re people-centric, responsive, and always open to new ways to innovate. The bottom line? Helping customers and partners improve their businesses just feels good - and it's even better when you're part of a company that puts people first. At Phocas, we're committed to maintaining an environment where our team feels valued. Becoming a certified B Corp is part of that commitment, along with closing the gender pay gap across our global workforce, and being recognized for awards like the Human Synergistics Culture Sustainability Award. Whether we’re helping customers make sense of their data or creating a place where work feels meaningful, people feel good with Phocas.

Job Description