Enterprise Customer Success Manager
PermitFlowNew York, New York, United States
Posted July 15, 2025
Full Time
About the Company
PermitFlow accelerates construction projects by simplifying the permit application and management process.
Job Description
PermitFlow is looking for an Enterprise Customer Success Manager to manage complex customer relationships, drive value, and influence product direction. The ideal candidate has 5+ years of experience in B2B SaaS Customer Success, Account Management, or Strategic Operations.
Requirements
- 5+ years of experience in B2B SaaS Customer Success, Account Management, or Strategic Operations
- Proven track record of managing enterprise-level customers with high ACVs ($300K+) and complex requirements
- A builder's mindset and ability to thrive in ambiguity
Benefits
- Equity packages
- Competitive Salary
- 100% Paid health, dental & vision coverage
- Company issued laptop
- Home office & equipment stipend
- Lunch & Dinner provided via UberEats w/ a fully stocked kitchen
- Commuter benefits
- Team building events
- Unlimited PTO
