Associate Revenue Operations Specialist

Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. The Associate Revenue Operations Specialist is responsible for supporting the renewal process, license management, quotes, order processing, order fulfillment, post-sales activities, and maintaining the customer database.

Requirements

• Fluent in English Language
• Bachelor’s Degree, preferably in Business Administration, related program, or equivalent experience
• Excellent written and oral communication skills
• 2+ years in a customer service support role or order processing environment
• Previous software or technology company experience preferred
• High attention to detail and proven ability to deliver accuracy across multiple tasks simultaneously
• Experience in analyzing business/ operational data to identify trends and variations in results
• Understanding of Revenue Operations and Customer Service Support
• Salesforce experience preferred
• Experience with MS Office applications (Excel, Word, Powerpoint)
• NetSuite experience a plus
• Exceptional customer service and diplomacy skills
• Proven ability to manage a large case load and prioritize incoming activity

Benefits

• Come work with us! Our team members are valued for their contributions, introduced to new opportunities, and rewarded well.