Pendo's Senior Technical Account Managers drive customer success by providing advanced technical and strategic guidance to maximize the value of Pendo's platform.
Requirements
- Manage a portfolio of Enterprise US-based customers
- Offer advanced technical and strategic consultation on Pendo products
- Establish strong relationships with senior customer stakeholders and internal teams
- Proactively identify opportunities to enhance ROI for assigned customers
- Demonstrate and articulate the value of Pendo's platform
- Serve as a powerful internal advocate for customer needs
- Provide mentorship and leadership within the TAM team
- Help craft solutions with hands-on proof-of-concepts to drive adoption
- Travel occasionally to visit customers on-site
Benefits
- Competitive salary
- Benefits and other reward opportunities