Spanish Speaking Technical Support Advisor

Patrique Mercier Recruitment FR is seeking a Spanish-speaking Technical Support Advisor to enhance their customer service team. The role involves providing technical support to Spanish-speaking clients, troubleshooting issues, educating them on products, and documenting customer interactions in a CRM system. Collaboration with product and engineering teams is also expected.

Requirements

• Fluency in Spanish and English, both spoken and written.
• Previous experience in technical support or customer service is advantageous.
• Strong technical skills and the ability to troubleshoot effectively.
• Excellent attention to detail and problem-solving skills.
• Strong verbal and written communication skills focused on customer care.
• Familiarity with CRM systems and remote assistance tools is a plus.
• Ability to work independently, multitask, and manage time effectively.

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Training
• Fully Paid Relocation Package
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year