Join Us! We’ll Train You – Customer Support Specialist II

Join us as a Customer Support Specialist II and get trained in AI-enhanced customer support. You'll work with multiple channels, develop next-gen skills, and grow into a professional who thrives in an AI-first world.

Requirements

• Excellent English communication skills (C1 to C2 Level on the CEFR scale)
• At least 1 year experience in a BPO, CX, or customer service role
• Strong analytical thinking and problem-solving abilities
• Confidence in navigating new tools, tech, and evolving processes
• Eagerness to learn how AI enhances customer operations
• Thrives in a dynamic, fast-paced environment
• Demonstrate schedule availability and flexibility to support business needs.
• Be open to working onsite or in a hybrid setting as required.

Benefits

• Hands-on experience with next-generation AI and CX tools
• A fast track into Crescendo partner teams supporting global brands
• Mentorship and feedback from expert facilitators
• Access to continuous growth opportunities after placement
• Hybrid working arrangements
• Competitive base salary