Dealer Trainer & Support/Spécialiste de la formation(bilingual/bilingue)

The Dealer Trainer & Support Specialist is responsible for facilitating and delivering the national OTR Dealer Program training and post-conversion support, coordinating dealer training, and completing training assessments to ensure new OTR Dealers understand Parkland’s Standards and Norms and are equipped to operate the program standards. The position involves collaborating with various internal stakeholders to help coach and support new dealers, identify and close out site level knowledge gaps and improve site level execution and program engagement.

Requirements

• 2-4 years of training or customer onboarding experience.
• Excellent verbal and written communication skills, in English (bilingual English & French).
• Strong facilitation skills to drive learner engagement in both virtual and in-person modalities.
• Proven ability with Microsoft Office Suite.
• Previous experience with authoring/development tools, considered an asset.

Benefits

• Competitive benefits
• Meaningful extras
• Unmatched value