Parachute Health is transforming post-acute care through a digital ordering platform for medical equipment and supplies. Join our team and make a difference in patient care by supporting the onboarding of Home Medical Equipment (HME) Providers, providing end-to-end supplier support, and leading end-user training and enablement.
Requirements
- Experience with set-up, configuration, or administration of a SAAS product (healthcare or healthcare adjacent)
- 1-3 years in a customer-facing role preferred
- Proficiency in using standard office software, email and collaboration tools
- Experience using Excel (advanced), analytics platform, CRM, and JIRA
- Strong verbal and written communication skills, with experience interfacing with external customers
- Task and Time Management
- Attention to Detail
- Adaptability and Problem-Solving
Benefits
- Medical, Dental, and Vision Coverage
- 401(k) Retirement Plan
- Remote-First Company with the option to work at our New York City office
- Equity Incentive Plan
- Annual Company-Wide Bonus (up to 15%)
- Flexible Vacation Policy
- Summer Fridays - 5 Fridays Off During Summer (Separate From PTO)
- Monthly Internet Stipend
- Annual Home Office Stipend
- Co-Working Space Reimbursement
