CUSTOMER SERVICE REP
Packaging Corporation of AmericaGrand Rapids, Michigan, United States • Michigan, United States
Posted October 2, 2025
Full Time
About the Company
Packaging Corporation of America (PCA) is a Fortune 500 company that is an ideas and solutions company, seeking to be the leader in helping customers package, transport and display products of all kinds.
Job Description
As a Customer Service Representative at Packaging Corporation of America (PCA), you will be responsible for providing superior service to customers, responding to inquiries, and resolving complaints. You will work with internal departments to ensure order completeness and accurate invoicing.
Requirements
- High school diploma or equivalent
- 2 years' experience in customer service
- Experience with order entry systems
- Strong working knowledge of Microsoft Word, Excel, and Outlook
Benefits
- Competitive salary
- Benefits package
- Opportunities for career growth