Oracle is seeking a Support Engineer to troubleshoot and resolve complex techno-functional challenges related to Oracle Cloud Financials. The ideal candidate will have extensive functional and technical expertise, excellent problem-solving and customer service skills, and the ability to operate in a dynamic environment.
Requirements
- Diagnose, analyze, and resolve complex techno-functional issues in Oracle Cloud Financials (v12+)
- Provide expert support for Oracle Financial Modules—GL, AP, AR, FA, IBY, PA, CST, ZX, PSA—
- Leverage advanced technical skills (SQL, PLSQL, OTBI/BIP/FRS, FBDI, ADFDI, BPM workflows, ADF Faces, BI Extract for FTP, payment integration, personalization) to support and optimize customer solutions
- Manage customer communications with service orientation; assess critical situations, set realistic expectations, and mobilize organizational resources as needed
- Participate in continuous process improvement initiatives, contributing to methods, tools, and utilities that drive operational excellence
Benefits
- Competitive benefits based on parity and consistency
- Flexible medical, life insurance, and retirement options
- Volunteer programs
