Internal Salesforce CRM Specialist
Optomec Inc.Albuquerque, New Mexico, United States • Saint Paul, Minnesota, United States
Posted December 10, 2025
Full Time
About the Company
Optomec Inc. designs, develops, and industrializes Aerosol Jet additive manufacturing systems and related motion control electronics. The company leads global engineering and manufacturing operations for advanced 3D printing hardware, providing end‑to‑end solutions from system design to outsourced production and contract manufacturing partnerships across electronics and metal printing.
Job Description
The Internal Salesforce Specialist is responsible for the ongoing development, customization, and support of Optomec’s Salesforce ecosystem, including Pardot and the Service Desk module.
Requirements
- Administer and maintain Salesforce including user setup, profiles, roles, permissions, and security settings.
- Customize objects, fields, page layouts, workflows, process builders, flows, and validation rules to meet evolving business needs.
- Create and manage reports and dashboards to provide actionable insights to Sales, Marketing, and Executive teams.
- Manage and optimize Pardot campaigns, engagement studio programs, and automation rules.
- Configure and maintain Service Desk functionalities within Salesforce (e.g., Cases, Knowledge Base, Email-to-Case).
- Customize workflows and automation for support processes including SLAs, case routing, and escalations.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Relocation Assistance
