Data Scientist, User Operations

As a Data Scientist on User Operations, you’ll design the models, metrics, and experimentation frameworks that power OpenAI’s human-AI collaboration loop. You’ll build systems that measure quality, optimize automation, and turn operational data into insights that improve product and user experience at scale.

Requirements

• 10+ years of experience in data science roles within product or technology organizations
• Expertise in statistics and causal inference, applied in both experimentation and observational causal inference studies
• Expert-level SQL and proficiency in Python for analytics, modeling, and experimentation
• Proven experience designing and interpreting experiments and making statistically sound recommendations
• Experience building data systems or pipelines that power production workflows or ML-based decisioning
• Experience developing and extracting insights from business intelligence tools, such as Mode, Tableau, and Looker
• Strategic and impact-driven mindset, capable of translating complex business problems into actionable frameworks
• Ability to build relationships with diverse stakeholders and cultivate strong partnerships
• Strong communication skills, including the ability to bridge technical and non-technical stakeholders and collaborate across various functions to ensure business impact
• Ability to operate effectively in a fast-moving, ambiguous environment with limited structure
• Strong communication skills and the ability to translate complex data into stories for non-technical partners

Benefits

• Relocation Assistance
• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Accommodation for disabilities