VP of Credit Operations (UTAH)

One Park Financial is a leading financial services company seeking a VP of Credit Operations to oversee the credit decisioning process. This role involves leading a Credit Operations department, managing large teams, and executing operational rhythms to balance risk and customer experience. The company values excellence, innovation, and impacting the lives of small business owners.

Requirements

• Lead the Credit Operations department, encompassing application/bank statement analysis, credit review, background checks and funding.
• Effectively manage and coordinate large operational groups, fostering seamless collaboration with Sales, Marketing, QA & Compliance, Collections, Servicing, Product and other relevant teams.
• Execute and develop operating rhythms to ensure we grow our portfolio balancing risk with growth and customer experience.
• Demonstrate your leadership expertise by developing comprehensive training, policies, and procedures to guide the operational teams toward achieving excellence in Small Business Credit evaluation practices.
• Develop the cross-border team of Directors, Managers and Supervisors to enable consistent & high-quality execution across departments.
• Continuously research areas of improvement for the Credit operations tasks through process improvements, workflow optimizations and/or 3rd party vendor-based intelligence.
• Utilize data analysis and reporting skills to drive successful teams and identify opportunities for operational improvements by implementing KPIs and KRIs.
• Excellent communication skills in English, Spanish proficiency preferred.
• A demonstrated track record of at least 10+ years of operations experience in a Financial Services or a Fintech firm.
• Strong concentration in credit operations, showcasing a comprehensive understanding of operational rhythms and risk management.
• Proficiency in effectively managing large operational groups and fostering seamless coordination with related teams.
• Proficiency in data analysis and reporting techniques to drive team success and enhance operational efficiency.

Benefits

• Dental Insurance
• Health insurance
• Vision insurance
• Paid time off
• 401k with Match
• Company Paid ID Protection
• Company Paid Life Insurance