Bilingual Member Experience Specialist
OMERSToronto, Ontario, Canada
Posted November 13, 2025
Full Time
About the Company
OMERS is a purpose-driven, dynamic, and sustainable pension plan, an industry-leading global investor with teams in Toronto, London, New York, Singapore, Sydney, and other major cities.
Job Description
Join a global workplace where employees thrive, embracing diversity of thought, expertise, and experience. Accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.
Requirements
- 2+ years of pension benefit administration/client service or relevant experience
- Excellent communication skills and technical savvy
- Positive attitude, customer service focus, and commitment to personal development and continuous learning
- Ability to maintain composure in high-pressure situations and adapt effectively to changing circumstances
- High integrity and discretion to ensure confidentiality of sensitive information
- Post-secondary education/accreditation (asset)
- Bilingualism in English and French (required)
Benefits
- Annual salary + target bonus
- Participation in the OMERS Defined Benefit Pension Plan
- Comprehensive employer-paid health benefits
- Annual health spending account
- Employee support programs
- Annual wellness credit of $600
- Competitive paid time off (15 days of vacation + 5 personal days annually)
- Hybrid work environment
- Diverse and inclusive culture
- Extensive professional development and growth opportunities
- Award-winning workplace recognition