Senior Agent, Customer Service (Korean Speaker)

OKX is a world-leading digital asset trading platform seeking a Senior Agent, Customer Service (Korean Speaker) to handle inquiries, issues, and complaints from global customers. The successful candidate will possess excellent customer service skills, strong communication skills, and a solutions mindset.

Requirements

• Excellent command of spoken and written English AND Korean
• Strong customer service skills, highly motivated team-player
• Knowledge of digital asset exchange/trading
• Demonstrated ability to motivate others and achieve results
• Fast typing skills (at least 40 words per minute)
• Basic computer knowledge: MS Office, MS Outlook and Internet Explorer and others applications like GA

Benefits

• Annual Leaves
• Hybrid working environment
• Meal Allowance
• Yearly Performance Bonus
• Monthly Teambuilding
• Training & Wellness Subsidy
• Insurance Coverage for Employees & Dependants