Customer Service Assistant 3 - 20081249
Ohio Department of Administrative ServicesColumbus, Ohio, United States
Posted March 27, 2026
Full Time
About the Company
The State of Ohio, a Disability Inclusion State, is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Job Description
The Customer Service Assistant 3 role involves serving as a lead worker, verifying claim status accuracy, managing records, and coordinating task schedules. The ideal candidate will have 12 months of training or experience in office practices, public relations, or customer service, as well as 9 months of training or experience in typing, keyboarding, data entry, or word processing.
Requirements
- 12 months of training or experience in office practices & procedures
- 12 months of training or experience in public relations or customer service
- 9 months of training or experience in typing, keyboarding, data entry, or word processing
- 9 months of training or experience in operation of personal computer
Benefits
- Medical Coverage
- Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
- Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
- Childbirth, Adoption, and Foster Care leave
- Education and Development Opportunities
- Public Retirement Systems
- Optional Deferred Compensation