Strategic Account Director
OfficeRnDAustin, Texas, United States
Posted October 31, 2025
Full Time
About the Company
OfficeRnD has one mission: making flexible and hybrid working the norm, rather than an option.
Job Description
We are looking for a Strategic Account Director to join our Customer Success team. As a primary point of contact for our Strategic and Enterprise customer base, you will be responsible for ensuring customers achieve their desired outcomes through the use of our software, driving product adoption, increasing retention, and helping to unlock additional value for their businesses.
Requirements
- Previous experience owning revenue growth for an assigned portfolio
- Proven customer-focused mindset
- Highly detail-oriented and strong organizational skills
- Curious and demonstrates thought-leadership
- Strong communication skills - written, verbal, presentation
- Intuitive bias for action
- Adaptable to changing environments and processes
- Executive presence, ability to lead discussions with C-Level contacts internally and externally
- 7+ years of overall work experience in Customer Success, Sales, Onboarding or Project Management at a SaaS company
- Fluent in the English language
Benefits
- 401k with 4% matching
- Health, dental and vision insurance
- 25 days paid time off
- 1 additional day off for your birthday
- 3 days off for volunteering
- Paid sick leave