CRM Solutions Architect IV

The CRM Solutions Architect is responsible for designing and implementing CRM solutions, ensuring alignment with business goals and user needs.

Requirements

• Provide technical direction and mentorship to CRM development teams
• Guide the customization and integration of CRM systems with other enterprise applications and data sources
• Develop and document architecture designs for CRM solutions
• Maintain comprehensive documentation of architecture designs, workflows, and operational procedures
• Consult with management and users to determine the needs of the system
• Oversee implementation, coordinate testing and observe initiation of the system to validate performance
• Implement and follow the software development and program development life cycle
• Make recommendations for solutions or improvements to business applications

Benefits

• Paid time off & holidays
• Medical, dental, and vision insurance
• Health Savings Account (with employer contribution) or Flexible Spending Account options
• Paid Parental Leave
• Employer Paid Basic Life and AD&D Insurance
• Employer Paid Short- and Long-Term Disability
• Optional Short Term Disability Buy-up plan
• 401(k) Savings Plan, with ROTH option
• Legal Plan
• Identity Theft Services
• Mental health support and resources
• Employee Referral program