The Director of Events & Catering oversees all event management operations at the Grand River Center, including Front of House services, as well as Food & Beverage operations at the Five Flags Center. This position ensures all functions align with OVG policies and objectives to deliver exceptional guest experiences, maximize profitability, and maintain a positive, productive, and compliant work environment.
Requirements
- 5-7 years of increasingly responsible experience in event management in an arena, stadium, convention center or other multi-purpose public assembly facility
- Experience across a range of food and beverage operations, including volume feeding, à la carte service, fine dining, catering, as well as purchasing, storage, and handling
- Supervisory experience required
- Bachelor's degree or better from an accredited college or university
- Valid state driver's license required
- Knowledge of customer service practices
- Ability to prepare, track, control and analyze budgets
- Ability to communicate clearly and concisely in the English language, both orally and in writing
- Ability to work a flexible schedule including; early mornings, evenings, weekends, holidays and extended number of consecutive days
- Ability to work independently and as part of a team
- Proficient in the use of Microsoft Office programs & ability to quickly learn other venue appropriate software
Benefits
- Health, Dental and Vision Insurance
- 401(k) Savings Plan
- 401(k) matching
- Paid Time Off (vacation days, sick days, and 11 holidays)