Technical Support Developer (Laravel / Vue)

Nordhealth is a remote-first company that provides cloud-based Practice Information Management Software (PIMS) to veterinary and therapy professionals. We're looking for a Technical Support Developer to handle technical issues and maintain our system, which primarily involves working with Laravel and Vue.js.

Requirements

• Efficiently troubleshoot and resolve technical issues reported through our support system
• Investigate, debug, and provide fixes for bugs in our Laravel and Vue.js-based applications
• Collaborate with the 1st line support and product teams to ensure timely resolution of tickets and effective communication with end-users
• Maintain and optimize existing code to enhance performance, scalability, and reliability
• Document technical solutions and contribute to building a knowledge base for recurring issues
• Collaborate with the development team to escalate and resolve more complex issues when necessary

Benefits

• Flexible working hours
• Annual company meet-ups
• Flexible working hours
• Annual company meet-ups
• A friendly and supportive team environment
• Freedom to work from anywhere in Europe
• Remote-friendly culture