Mail & Document Processor, Associate
NJM Insurance GroupNew Jersey, United States
Posted December 8, 2025
38164 - 38164 USD year
Full Time
About the Company
NJM is among the Mid-Atlantic's leading property and casualty insurers. Founded in 1913, NJM's mission is to provide value-based insurance solutions to its policyholders with the highest levels of service, integrity, and financial stewardship. The Company operates in a mutual fashion for the exclusive benefit of its policyholders. Headquartered in West Trenton, NJ, with offices in Hammonton and Parsippany, NJM employs nearly 2,500 workers. - 2019-2023 Forbes Best In-state Employer (Ranked #11 out of 89 NJ employers in 2023) - 2018, 2019, 2020, 2021, certified by J.D. Power for providing "An Outstanding Auto Claims Experience" for personal lines customers* - 2018, 2019, & 2020 Clearsurance Customers’ Choice Top Ranked Insurance Companies - 2021 American Heart Association Gold Level Workplace Health Achievement - 2020 American Heart Association Silver Level Workplace Health Achievement - 2019 Forbes Best Mid-size Employers in the country *J.D. Power Auto Claims Certification Program℠ recognition is based on successful completion of an audit, exceeding a customer experience benchmark through a survey of recent claims servicing interactions, and a Financial Strength rating. For more information, visit jdpower.com.
Job Description
The Mail & Document Processor, Associate is responsible for handling incoming correspondence, ensuring customer satisfaction, and performing data entry and quality review of scanned documents.
Requirements
- Sort incoming mail accurately and identify documents according to pre-established business rules
- Operate department scan equipment to produce high-quality images
- Complete document classification and data entry requirements
- Learn and work in a document capture software system
- Assist in meeting Service Level Agreements
- Maintain confidentiality and adapt to changing procedures
Benefits
- 401(k) with employer match up to 8%
- Health, Dental, and Vision insurance
- Life and Disability coverage
- PTO
- Paid Sick Leave
- Paid Parental Leave
- Discretionary bonuses