The First Notice of Loss Associate is the first point of contact for policyholders, claimants, or other parties reporting claims, addressing customer inquiries, collecting essential details, and accurately establishing new claims.
Requirements
- Strong verbal and written communication skills
- Ability to build rapport with customers and demonstrate empathy
- Excellent listening skills
- Ability to navigate multiple programs simultaneously
- Accurate keyboarding and data entry skills
- High School Diploma or GED
Benefits
- 401(k) with employer match up to 8%
- Health, Dental, and Vision insurance
- Life and Disability coverage
- Generous PTO
- Paid Sick Leave
- Paid parental leave
- Discretionary bonuses