Customer Support Engineer I
NintexKuala Lumpur, Kuala Lumpur, Malaysia
Posted November 16, 2025
Full Time
About the Company
Nintex is a global standard for process intelligence and automation, trusted by over 10,000 public and private sector organizations.
Job Description
We are looking for a Customer Support Engineer I to provide technical support to our customers and partners. The role involves troubleshooting technical issues, ensuring customer success, and staying up-to-date with software technology stacks. The ideal candidate will have strong technical skills, excellent customer engagement skills, and the ability to work effectively in a team.
Requirements
- Technical Support and Product Expertise
- Customer Engagement and Ambassadorship
- Replications and Knowledge Base
- Team success
Benefits
- Global Gratitude and Recharge Days
- Flexible, paid time off policy
- Employee wellness programs and counselling resources
- Meaningful peer recognition and awards
- Paid parental leave
- Invention/patenting assistance
- Community impact, paid volunteer time, and opportunities
- Intercultural learning and celebration
- Multiple tools through which to learn and grow, and an incredible global community
