Senior DevOps Engineer
NICEPune, Maharashtra, India
Posted September 22, 2025
Full Time
About the Company
NiCE is a global leader in AI-powered customer engagement solutions, offering platforms that automate interactions into intelligent actions. The company's core services include customer service automation, digital self-service, and workforce optimization, empowering organizations to enhance performance and deliver measurable outcomes across industries. NiCE's commitment to putting people first and its widespread adoption in over 150 countries make it a trusted partner for innovation and efficiency.
Job Description
NiCE is seeking a skilled DevOps Engineer to automate, manage, and enhance their cloud infrastructure and CI/CD processes. The role focuses on ensuring the platform follows cloud best practices, security, and cost-effectiveness. Collaboration with cross-functional teams and monitoring infrastructure issues are key responsibilities.
Requirements
- Computer Science degree in B.Tech/B.Sc or equivalent
- At least 5 years of industry experience
- Experience: Min 5 years in DevOps or a similar role
- Strong experience managing complex AWS Environments
- Hands-on experience with Jenkins pipelines
- Proficiency in shell scripting or powershell
- Familiarity with Git and Git-based workflows
- Monitoring tools (CloudWatch, Prometheus, etc.)
- Strong analytical and troubleshooting skills
Benefits
- Hybrid work model