Senior Product Manager (AI Agents)
NextivaScottsdale, Arizona, United States
Posted September 23, 2025
115000 - 179000 USD year
Full Time
About the Company
Nextiva is a leading provider of AI-powered customer experience solutions, transforming how businesses engage with customers through its comprehensive platform. With services including journey orchestration, automation, and analytics, Nextiva focuses on delivering Amazing Service® and enhancing brand management. Headquartered in Scottsdale, Arizona, the company has secured significant funding and powers over 100,000 businesses globally.
Job Description
Nextiva is seeking an experienced Product Manager to lead the vision and execution of their AI Agents Platform within the Data & Intelligence Platform group. This role will focus on integrating AI and automation into a unified communications platform, enhancing customer interactions, and aligning with business goals. The Product Manager will partner with various teams to define and iterate on AI-powered features.
Requirements
- Define and communicate a clear outcome focused vision and roadmap.
- Conduct market and customer research to understand user needs and pain points.
- Translate product vision into detailed user personas and acceptance criteria.
- Lead agile development cycles and iterate on priorities.
- Oversee beta programs and measure adoption metrics.
Benefits
- Health plan options
- Life insurance
- Disability insurance
- Supplemental indemnity plans
- Paid sick time
- Paid parental bonding leave
- Paid holidays
- 401(k) with company match
- Employee Assistance Program
- Wellness initiatives
- Career advancement opportunities
