Senior Manager, Engineering Systems

Nextiva is seeking a Senior Manager, Engineering Systems to advance reliability, scalability, and automation across their cloud and application ecosystem. The role requires a broad technical foundation, experience with SRE and DevOps practices, and a passion for automation and cross-team collaboration.

Requirements

• Drive reliability, performance, and stability efforts across the engineering organization
• Collaborate with developers to promote shift-left reliability practices and improve service health
• Partner with Cloud Engineering, SRE, Observability, and Database/Middleware teams on cross-functional initiatives
• Lead the evolution and maturation of observability, monitoring, alerting, logging, tracing, and incident management
• Act as a technical partner to engineering teams, improving scalability and performance through design reviews, architecture discussions, and direct engagement
• Participate in the production on-call rotation for critical services
• Mentor and support the growth of engineers, fostering strong technical development and autonomy
• Champion automation-first approaches across systems, processes, and tooling
• Introduce and operationalize AI-driven improvements across reliability, performance, and developer workflows

Benefits

• Medical insurance coverage for employees, their spouse, and up to two dependent children
• Group Term & Group Personal Accident Insurance
• Privilege leaves per calendar year
• Paid Sick leave per calendar year
• Paid holidays
• Provident Fund & Gratuity
• Employee Assistance Program and comprehensive wellness initiatives
• Access to ongoing learning and development opportunities and career advancement