Customer Service Advisor (Credit, Collections and Accounts Investigation)
NextHarborough, England, United Kingdom
Posted December 15, 2025
Full Time
About the Company
NEXT PLC is a leading multinational retailer with a seamless online and in-store shopping experience.
Job Description
Join NEXT PLC as a Customer Service Advisor in our brand new contact centre, supporting customers with credit, collections, and accounts investigation issues. Enjoy competitive pay, financial perks, and a supportive culture that champions growth, development, and career progression.
Requirements
- Excellent communication skills
- Exceptional attention to detail
- Natural problem solver
- Confident decision-maker
- Resilience and sensitivity in challenging situations
- Proficient in literacy, numeracy, and PC skills
Benefits
- Competitive pay
- Financial perks
- Supportive culture
- Growth opportunities
- Warm and welcoming workplace