House Recovery Specialist I (On-Site)
Newrez LLCTempe, Arizona, United States
Posted December 19, 2025
Full Time
About the Company
Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!
Job Description
Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. Empower employees to deliver excellent customer service, innovative solutions, and teamwork.
Requirements
- Manage house inventory
- Pursue solutions to resolve post charge-off and deficiency balance accounts
- Re-establish and maintain communication with customers to minimize company loss
- Negotiate payoffs, settlements, and payment programs
- Utilize all available skip tracing tools to locate borrowers
- Achieve numeric standards and goals for servicing accounts
- Work in a fast-paced, stressful environment
Benefits
- Medical, dental, and vision insurance
- Health Savings Account with employer contribution
- 401(k) Retirement plan with employer match
- Paid Maternity Leave/Parental Bonding Leave
- Pet insurance
- Adoption Assistance
- Tuition reimbursement
- Employee Loan Program
- Employee Emergency and Disaster Fund
- 1 Volunteer Time Off (VTO) day
- Employee Matching Gifts Program
- Newrez Grants Program