Guest Service Representative
New York MetsNew York, New York, United States
Posted December 18, 2025
38400 - 38400 USD year
Full Time
About the Company
The New York Mets are a world-class Sports and Media-Entertainment Company located in Flushing, New York. As an family-owned and customer-focused organization, our values are based on teamwork and hard work, trust and integrity, and professionalism and accountability. We strive to foster both personal and professional development and provide employees with the necessary tools and experiences that will prepare them for success in a competitive industry. We are continuously targeting talented candidates with transferable experience, intrinsic passion for success, and intense love for the game. Off the field, our team includes 250 full-time employees, 110 seasonal interns, and 1,200 game day employees working together to provide exceptional service to our fans. We invite you to follow our LinkedIn page to receive bi-weekly updates regarding full-time and internship opportunities within the Front Office! Find an additional listing of available jobs at: http://newyork.mets.mlb.com/mlb/help/jobs.jsp?c_id=nym
Job Description
The New York Mets are looking for seasonal hourly members for our Guest Service Representative team. GSRs are responsible for greeting and directing our Guests to their seating areas according to their ticket information.
Requirements
- Politely request all Guests tickets to uphold seat integrity in the ballpark
- Greet and welcome Guests as they approach you
- Assist all Guests with any questions they may have
- Remain vigilant in observing your section for any behavior that violates the Guest Code of Conduct
- Be attentive to guests in ADA sections at the front or back of each section