NeueHouse is a work and social club where creatives and thought leaders gather and connect. We are seeking a Restaurant Floor Manager to oversee the management of F&B components, ensure hospitality standards, and maintain quality control. The ideal candidate will be responsible for instilling and maintaining hospitality standards, supervising the Food and Beverage team, and communicating with events and other departments.
Requirements
- Instill and maintain hospitality standards in all new hires and assist with the training process
- Daily supervision of the Food and Beverage team
- Maintain quality control on products served at the café, bar, and restaurant
- Work closely with the F&B Director or Executive Chef to ensure food service areas/storage are maintained for orderliness, safety and health standards
- Ensure F&B cleaning and maintenance programs are being followed
- Work with other departments in tandem with the F&B Director to enhance house relationships and provide the optimum member experience with outlet usage and programming
- Assist F&B Manager with recruitment needs
- Maintain inventory standards; including but not limited to, receiving, processing, storing and conducting weekly/monthly inventory counts
- Communicate with events team regarding beverage orders
- Communicate with bar team and café team regarding beverage orders
- Assist in set up of catering equipment/rentals or batching alongside of the event staff
- May be responsible for ‘day of’ event management: organize and direct F&B staff, lead service meeting, supervise flow of service
- Responsible for communicating with bar and kitchen teams regarding semi-private event and conference room catering needs
- Coordinate between members or programming event clients and Food and Beverage leadership to execute financially compelling offerings for programming events
- Understand monthly financial targets and what the food and beverage teams can do to help reach those goals
- Come up with creative ideas for member experience events
- Communicate effectively with food and beverage leadership to see through run of show and day of event functions
- Being comfortable in conversing with members, guests and potential members regarding NeueHouse and our various programs, pricing structure and amenities
- Must always be a positive and articulate ambassador of the NeueHouse project/brand
- Responsible for opening and/or closing the facilities when deemed necessary
- Highly organized and able to flourish while working against deadlines
- Ability to coordinate and oversee multiple tasks simultaneously
- Excellent interpersonal skills
- MS Office Suite including PPT, Excel and efficient with Google Calendar/Docs/Gmail/Chrome
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave
- Short Term & Long Term Disability
- Training & Development
- Wellness Resources
