As a Solutions Engineer APAC, you'll be identifying how Netcraft's products solve customers' problems and providing subject matter expertise on our services and the problem domain. This role is based in Melbourne on a hybrid basis, combining two in-office days per week with home working to support a healthy work-life balance.
Requirements
- Proven experience in a customer-facing role within the B2B SaaS sector, requiring in-depth technical product expertise
- Demonstrable ability to build relationships and clearly communicate technical concepts to stakeholders at all levels
- Excellent communication, influencing and presentation skills
- Self-starter who is creative and able to organise, prioritise, and plan their activities effectively
- Team player and customer-focused mindset with strong interpersonal skills
Benefits
- Competitive salary reviewed annually
- 20 days Annual Leave, and 15 days Personal Leave per annum
- 12% superannuation
- 4 x salary life cover
- Enhanced Parental Leave entitlements
- Comprehensive health, safety, and wellness service available 24/7
- Two paid Personal Development days per year
- Two paid Volunteering Days per year
- Meals, snacks, and drinks provided daily in the office
- Employee Referral Bonus scheme
- Hybrid and flexible working options
- Regular social events
- Inclusive culture and environment