Bilingual Customer Experience Specialist
net2phone CanadaOttawa, Ontario, Canada
Posted February 27, 2026
45000 - 46000 CAD
Full Time
About the Company
Net2phone Canada is breaking down the pre-conceived barriers in Canadian Telecom. We are a true Customer Success focused organization; which means doing our best to ensure our VoIP platform and communication services are tailored to our clients specific needs; and supported with speed, knowledge, precision and friendliness.
Job Description
Net2phone Canada is seeking a tech-savvy, ambitious, customer-focused individual who likes to solve problems and wants to provide a world class customer experience. As a Customer Experience Specialist, you will join our award-winning team that is obsessed with short wait times, first call resolution, and friendly customer service.
Requirements
- 1+ years of customer service/experience
- 1+ years of technical support experience
- Outstanding organizational skills with a strong attention to detail
- French-English Bilingualism required
- Never-ending curiosity
Benefits
- Accessible team socials
- Learning opportunities and growth
- Paid time off
- Sick & family days
- Paid volunteer days
- Ability to work remotely
- $2,000 in health & wellness benefits
