Service Desk Agent L1 - Italian speaker

NCR Voyix is seeking a Service Desk Agent L1 - Italian speaker to work with customers to resolve recurring or standard problems. The role involves providing technical support and assistance to clients and businesses regarding hardware and software issues.

Requirements

• Fluent in Italian and English
• Basic PC literacy; Keyboard proficiency; Understanding of Windows-based applications/tools
• Problem-solving and analytical skills
• Relationship building skills; Excellent communication skills, verbal and written as well as listening skills