Account Support Analyst is responsible for serving as a point of contact for client interactions providing customer specific analysis, leading to improved service fidelity and customer profitability.
Requirements
- Minimum of University degree or 1 year of experience in analytical/customer services role.
- Proficient English Level (both verbal and written).
- Ability to work in a fast-paced environment and multi-task.
- Good time management and organizational skills
- Ability to identify and resolve issues with a sense of urgency
- Detail oriented
- Willing to work non-standard business hours as required by customers
- Works well under pressure
- Team player – ability to work with colleagues in multiple locations
Benefits
- Private Health Insurance
- Employee Referral Bonus Program
- Wellbeing Resources
- Baby Bonus
- Life, Accident & Disability Insurance
- Numerous opportunities for internal career pathing and advancement
- Discounts for employees at NCR Atleos partners
