Greet customers, provide expert advice on automotive parts, and process orders accurately. Build strong relationships with customers and meet or exceed sales targets.
Requirements
- Greet customers in a professional and friendly manner
- Provide expert advice and guidance to customers
- Assist customers in identifying and locating the correct parts
- Build strong relationships with customers
- Recommend additional products or accessories
- Process parts orders accurately and efficiently
- Maintain up-to-date knowledge of the parts inventory
- Proactively reach out to customers regarding new products, promotions, and upcoming events
- Meet or exceed sales targets and objectives
- Follow up with customers post-purchase to ensure satisfaction
- Resolve customer complaints or issues in a professional and timely manner
- Stay updated on industry trends, market conditions, and competitors' offerings
- Collaborate with the marketing team to develop and implement sales and promotional strategies
- Maintain accurate and organized customer records
- Adhere to all company policies, procedures, and ethical standards
- Continuously enhance product knowledge and sales skills through training and professional development opportunities
- Perform other department duties related to his/her position as directed by the Head of the Department
