Customer Service Representative

Join Our Saint John Team as a Customer Service Representative! This is a unique opportunity to join our sales team at the ground level and help shape the success, culture, and client experience of a brand-new location.

Requirements

• Greet and assist in-store customers
• Assist customers with the selection of suitable equipment
• Answer phone calls to provide helpful solutions and set up deliveries of equipment to customers' homes
• Establish a working relationship with therapists and other healthcare professionals for equipment demos, trials, or rentals
• Organize repairing services for wheelchairs, lifts, and other medical equipment over the phone
• Prepare quotes, send emails, schedule appointments, and maintain client records
• Track down medical equipment from other locations
• Administer the equipment reservation and rental process
• Record customer deliveries, billings, reservations, and service, preparing work orders, customer orders, etc.

Benefits

• Employer-paid benefits
• RRSP matching program
• Generous paid time off
• Company-sponsored events
• Branded company attire